Most of today’s Mainland-based EAP’s have changed over the years to a counseling service primarily for employees, often primarily telephone-based.

WorkLife Hawaii, formerly Hawaii Employee Assistance Services, has a 25-year history of serving Hawaii’s employees and Hawaii’s businesses. This combination of helping employees at the same time we’re helping businesses is what made us Hawaii’s oldest and largest EAP.

We provide personal, local expertise to the challenges of dealing with problematic employees, offering our customers management consultations and coaching in these areas. We deal with these difficult situations daily and are able to give employers some creative solutions in solving these problems and managing the associated risks. Just helping the employee isn’t enough. Helping managers and supervisors (and business owners) through difficult situations really helps make a difference in the entire company’s organizational culture. When leaders feel empowered and supported to deal with the worst part of their job – handling difficult situations with challenging employees – they are more able to do their jobs well and contribute to the company.

We also help companies at a deeper level – assisting them in the prevention and response to substance abuse issues, through reorganizations and organizational changes, and through their worst days through critical incident services – in a way that helps companies demonstrate they care about their employees at the same time they are supporting their employees to be more productive.

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